12 Cup Muffin Tray
The deep cups of the 12 Cup Muffin Tray are perfect for making delicious muffins, cup-cakes, brioches and a whole host of sweet and savoury starters and desserts.
NON-STICK METAL BAKEWARE
Non-Stick Metal Bakeware Limited Lifetime Warranty – Le Creuset Canada Inc.
Le Creuset Metal Bakeware is warranted to you by Le Creuset Canada Inc. to be free from defects in material and workmanship at the time of its purchase. For this Limited Lifetime Warranty to apply, you must follow the care and use instructions provided with the utensil. This warranty covers normal household use only.
Damage caused by normal wear and tear, accident, misuse, abuse or commercial use.
Scratches from knives and sharp utensils, or stains, discolouration, corrosion or damage from overheating to the interior or exterior of the pan.
Consequential damage is expressly excluded from this warranty.
This Limited Lifetime Warranty covers the original retail consumer purchaser of the utensil, or a consumer who receives the utensil new and unused as a gift from the original retail purchaser. Coverage terminates if a covered consumer sells or otherwise transfers the utensil (this warranty is provided only to consumers, and all express and implied warranties to non-consumers are disclaimed).
This Limited Lifetime Warranty begins on the date of purchase and lasts as long as a covered consumer owns the utensil.
This Limited Lifetime Warranty does not extend any implied warranty provided by any provincial or territorial law to a consumer. This warranty gives you specific legal rights, and you may also have other rights which vary from province and or territory. (Some provinces and or territories do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you).
Defective bakeware will be replaced free of charge, or replaced by a similar product or one of equivalent value if the product is no longer in production, upon return of the damaged piece to Le Creuset Canada.
This Limited Lifetime Warranty is made solely by Le Creuset Canada Inc., and no other person or entity. This Limited Lifetime Warranty is the only express warranty provided for the utensil. For help and advice, call the toll-free helpline: 1-866-666-6162 or email us at firstname.lastname@example.org
To make a claim under this Limited Lifetime Warranty, you must contact our consumer service department by phone or email.
Please include the following information:
- Your name, delivery address, phone number
- The approximate age of the cookware
- Where the cookware was purchased
- How and when the damage began
- Pertinent use and care details
- Photos of damaged cookware
Once you have received your authorization number, we will supply you with the mailing address where your damaged product will be received. You are welcome to send your returns by Canada Post or the courier service of your choice. Returns shipped “collect” or COD will not be accepted. We recommend using a trackable means to return your cookware as Le Creuset Canada is not responsible for damages, lost or stolen merchandise. Be advised the normal turnaround time on returns is between 2-4 weeks after receipt of item.
NON-STICK METAL BAKEWARE
Grease the inside of the metal bakeware sparingly before each use for best results. Always use protective oven mitts when handling a hot pan during and after cooking. The Metal Bakeware collection is not suitable for use in the microwave oven, dishwasher, grill or on direct heat.
Before first use remove packaging, hand wash in warm soapy water and dry thoroughly.
Oven safe to 240°C (464°F).
Metal kitchen utensils may be used, with care. Knives, or utensils with sharp edges, should not be used. Score marks or severe scratching caused by heavy use of metal tools is not covered by the warranty. Such damage is permanent and will result in a reduction of the non-stick release performance.
Cool the tin for a few minutes before cleaning. Do not plunge into, or fill with, cold water when hot.
Hand wash after each use and dry thoroughly before storing. While cleaning, if water becomes trapped inside the rim, this may cause slight rusting in this area. This is a natural trait of carbon steel, not a fault, and will not affect the performance of the product. If desired, leave to dry in a warm oven for a few minutes to remove moisture from inside the rim.
Do not use metal or harsh washing up pads/brushes or abrasive cleaning agents.